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ENHANCING DIGITAL REVENUE OPPORTUNITIES FOR BANKS
Banks need to ride through the digital transformation wave. They can either struggle to keep afloat or gain momentum and create opportunities for revenue enhancement. Better engagement with customers/prospects can ensure revenue enhancement for banks by maximizing their share of the wallet. Bank CIOs need to take cognizance of digital revenue opportunities and strategically invest in digital initiatives to actively pursue growth. This would necessitate banks to make their underlying infrastructure robust.
This newsletter focuses on banking trends and transformations in the Europe, Middle-East and Africas region, each of which have their own challenges to offer. Customer experience and customer engagement can be improved dramatically across customer touch points, be it Digital Account Opening affecting individuals, Small Business Lending impacting SMEs or Commercial Lending affecting larger corporates. Each of these is witnessing rapid evolution in the EMEA region. This newsletter also describes how two of our customers transformed their operations while embracing digital processes to achieve faster ROI.
This edition also has a Gartner Report 10 Digital Revenue Opportunities for Banks .
- Driving Customer Engagement with Digital Account Opening
- Digital Transformation in SME Lending
- The Five Dimensions of Digital Commercial Lending
- Five Point Approach for Digital Banking ROI
- Client Case Studies
- Gartner Report: 10 Digital Revenue Opportunities for Banks*
* Report Source: Gartner, Inc., G00304121, 10 Digital Revenue Opportunities for Banks, Kristin R. Moyer, David Furlonger, 10 October 2016