29 March 2018, 10:00 AM EST
The digitally enabled organizations have realized the importance of underlying processes. Investments in the web, mobile and apps are no more prerequisites for improvement, unless processes in the back-end are aligned to enhance the end-to-end customer experience. However, the question that remains unanswered is that “Where should an organization focus to redress its traditional Business Process Management (BPM) issues?”
Join the webinar, featuring guest speaker Rob Koplowitz, Forrester Research and Tim Kreiner, Newgen Software, to understand the role of BPM in end-to-end digital transformation.
KEY AGENDA OF THE WEBINAR:
- Why digital transformation requires Digital Process Automation (DPA)
- How DPA is a significant expansion from traditional BPM
- Forrester’s two different approaches for digital transformation
- Newgen OmniFlow iBPS platform- an enabler of enterprise-wide digital transformation