The Financial Brand
Products & Solutions
With the Paycheck Protection Program (PPP) loan origination cycle nearly over, banks and borrowers have started getting wary about the challenges related to the loan forgiveness process. Customers are concerned about data collection and the accuracy of forgiveness amount calculation. Financial institutions are worried about managing risks, audit requirements, and regulatory compliance.
To succeed, financial institutions must be proactive in serving their SME customers.
Listen to the webinar recording, featuring Jim Marous as he discusses the strategies that must be followed to eliminate many of the challenges that may occur, saving you and your clients the time and money while eliminating anxiety.
- The need for proactive customer communication and workflow-based engagement
- The challenges related to forgiveness data quality and amount assessment
- Identifying the regulatory and operational risks
- The benefits of a highly digitized process
About Jim Marous
Jim has been named as a top-5 influencer in banking, is the co-publisher of The Financial Brand, the owner and publisher of the Digital Banking Report, and a contributor to Forbes and numerous other industry publications.